🔒 Your trust, our responsibility

Your safety.
No fine print.

We built Gist on a simple idea: you should always know what we collect, why we collect it, and how to leave if you want to.

🗑

How to Delete Your Account

Deleting your account is permanent and immediate. Here's exactly how:

  1. Open the Gist app and go to your Profile
  2. Tap Settings (top right)
  3. Scroll to Account and tap Delete Account
  4. Confirm your decision — we'll permanently remove your account and all associated data within 30 days
What gets deleted: Your profile, posts, comments, reactions, voice stances, and all activity history. Once deleted, this cannot be undone.

Can't access the app? Email us at accountsupport@gistverse.com and we'll handle it manually within 7 business days.

📋

What Data We Collect

We collect only what's necessary to make Gist work well for you.

Data Why Stored?
Name & email Account creation & login Yes, encrypted
Profile photo Your public profile Yes, on secure cloud storage
Posts, comments, reactions App functionality Yes, deleted when you delete account
Voice stances & poll votes Aggregate opinion data Anonymised after account deletion
Device & OS info Crash reports & bug fixes Yes, anonymised
In-app activity (taps, reads) Personalise your feed Yes, never sold
Location (if granted) Local story filtering City-level only, not precise
Contacts, SMS, camera roll ❌ We never access these
🚫

What We Will Never Do

❌ Sell your data

Your personal information is never sold to advertisers, data brokers, or third parties — ever.

❌ Share without consent

We don't share your personally identifiable information with any third party without your explicit consent.

❌ Track you off-app

We don't track your behaviour outside the Gist app. No cross-site tracking, no device fingerprinting.

❌ Spam you

We send only what you ask for — notifications can be fully customised or turned off entirely in Settings.

🛡

How We Protect Your Data

🔐 Encryption in transit & at rest

All communication between the app and our servers uses TLS. Data stored in our database is encrypted at rest.

🔑 Secure authentication

Passwords are hashed using industry-standard algorithms. We support secure token-based sessions with automatic expiry.

🔒 Minimal access principle

Only engineers who absolutely need it have access to production data. Access is logged and audited.

☁ Trusted infrastructure

We run on AWS infrastructure with regular security audits, backups, and disaster recovery processes in place.

🧭

Content Safety

Gist is a place for open debate, not hate. Here's how we keep it that way:

🤖 AI moderation

Comments and posts are screened automatically for hate speech, violence, and harassment before they go live.

🚩 User reporting

Every post and comment has a Report button. Reported content is reviewed within 24 hours by our moderation team.

🚫 Block & mute

You can block or mute any user at any time from their profile. Blocked users cannot see or interact with you.

📜 Community Guidelines

Accounts that repeatedly violate our guidelines are suspended. Serious violations are permanently banned immediately.

Your Rights

You are always in control of your data. You have the right to:

  • Access — Request a copy of all data we hold on you
  • Correct — Update or fix any inaccurate information in your profile
  • Delete — Remove your account and data at any time, no questions asked
  • Opt out — Turn off personalised content, notifications, and optional data collection in Settings
  • Port — Request an export of your data in a machine-readable format

To exercise any of these rights, email accountsupport@gistverse.com. We respond within 7 business days.

🛡️

Child Safety Standards

The safety of children is non-negotiable at Gist. We have a zero-tolerance policy for any content or behaviour that exploits or endangers minors.

🚫 Prohibition of CSAE

Gist strictly prohibits Child Sexual Abuse and Exploitation (CSAE) in any form. This includes grooming, trafficking, exploitation, and any content that sexualises minors. Accounts found engaging in such behaviour are immediately and permanently banned.

📵 Prohibition of CSAM

Child Sexual Abuse Material (CSAM) — defined as any visual, written, or digital content that sexually depicts or exploits a person under the age of 18 — is absolutely prohibited on Gist. Such content is never permitted under any circumstances.

🚩 How to Report

If you encounter any content that you believe violates our child safety policy, please report it immediately using the Report button on any post, comment, or profile. You can also email us directly at accountsupport@gistverse.com. All reports are treated with urgency.

⚖️ Enforcement & Legal Reporting

Upon identifying CSAM or CSAE violations, we remove the content immediately, permanently ban the account, and report the material to the National Center for Missing & Exploited Children (NCMEC) and relevant law enforcement authorities as required by law.

Child Safety Point of Contact: All child safety concerns are handled by the GIST Safety Team. You can reach us at accountsupport@gistverse.com. We treat every report as a priority and respond within 24 hours.

Still have questions?

Our safety and privacy team is real people — not a bot. We'll get back to you within 2 business days.

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